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BMW FINANCIAL
SERVICES

Q: How do I contact BMW Financial Services?

By Phone Your Financial Services account information is accessible 24/7 at 1 (800) 578-5000 . For international calls, dial 1 (614) 718-6350 . For inquiries regarding Financial products and services for new vehicles or Certified Pre-Owned vehicles: For vehicle questions: 1 (800) 831-1117 BMW Credit Card: Have questions about your statement or payments? Need to report a lost or stolen card? The 24/7 U.S.-based Cardmember Service can help you. Call toll-free at 1 (866) 845-3079 (we accept relay calls). For international, call collect 1 (701) 461-2543. Online Secure Message Center (SMS) To send us a message regarding your financial services account or vehicle, please visit the Message Center . View your account online via My Account: Log in to MyBMW Or via the My BMW App: Download the My BMW App on the App Store Get it on Google Play. By Mail Please send payments to: BMW Financial Services P.O. BOX 78103 Phoenix, AZ 85062-8103 Please include your 10-digit BMW Financial Services Account #. Please send written correspondence to: BMW Financial Services ATTN: Customer Correspondence P.O. BOX 3608 Dublin, OH 43016-0306

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Receive special savings and exclusive benefits when you insure your BMW with Liberty Mutual^®.

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BMW College Graduate
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Recent college graduates can get an attractive rate and $1,000 towards the purchase or lease of any new or Certified Pre-Owned (CPO) BMW.

Learn More

FREQUENTLY ASKED QUESTIONS ABOUT BMW FINANCIAL SERVICES

1

How do I contact BMW Financial Services?

By Phone

Your Financial Services account information is accessible 24/7 at 1 (800) 578-5000. For international calls, dial 1 (614) 718-6350.

For inquiries regarding Financial products and services for new vehicles or Certified Pre-Owned vehicles:

For vehicle questions: 1 (800) 831-1117

BMW Credit Card:

Have questions about your statement or payments? Need to report a lost or stolen card? The 24/7 U.S.-based Cardmember Service can help you.

Call toll-free at 1 (866) 845-3079 (we accept relay calls). For international, call collect 1 (701) 461-2543.

Online

Secure Message Center (SMS)

To send us a message regarding your financial services account or vehicle, please visit the Message Center.

View your account online via My Account: Log in to MyBMW

Or via the My BMW App:

Download the My BMW App on the App Store

Get it on Google Play.

By Mail

Please send payments to:

BMW Financial Services

P.O. BOX 78103

Phoenix, AZ 85062-8103

Please include your 10-digit BMW Financial Services Account #.

Please send written correspondence to:

BMW Financial Services

ATTN: Customer Correspondence

P.O. BOX 3608

Dublin, OH 43016-0306

2 How do I check my BMW Financial Services balance?

Balance and account information are available online 24/7. To check your balances, manage your account, and more simply sign in to your My BMW account.

Or via the My BMW App:

Download the My BMW App on the App Store

Get it on Google Play

3 Does BMW negotiate lease buyout?

No. BMW Financial Services does not negotiate payoffs or residual values.

4 Is it difficult to get approved for a BMW Financial Services offer?

All offers are subject to credit approval. Your BMW Center can assist with your application and available financing options.

5 Should I pay off my car or buy out my lease?

There are as many different financial paths available as there are BMW drivers. A representative at your local BMW Center can help you determine the best option tailored to your needs.

To access your Amortization Details, payoff information, and other important documents, simply sign in to My Account, or use the MY BMW App on your mobile device.

6 Can I pay off my BMW Financial Services retail contract early?

If you are interested in paying off your BMW Financial Services retail contract at any time, or want to purchase your BMW at the conclusion of your lease, please visit "Payoff Information" through My BMW Account, or via the My BMW App. You'll find all the documents you need to print, complete, and include with certified funds to complete the payoff process.

(Please Note: This payoff is intended for you, and will not be honored if sent in by a third-party dealership.)

7 Will BMW Financial Services defer payments?

Yes, in certain cases. BMW Financial Services offers eligible customers with the option to postpone one or more monthly payments. To find out if you are eligible for a deferment, please contact BMW Financial Services at 1 (800)578-5000 to discuss your options.

8 What are the benefits of leasing a BMW?

A lease designed to meet your needs.

If you like driving the latest BMW every few years, and keeping your options as open as the road, leasing may be the most flexible option. With BMW Financial Services, you can personalize a lease around your driving needs – choosing term lengths, mileage needs, and more with low monthly payments.

If owning the Ultimate Driving Machine® is your ultimate destination, financing may be your best option. BMW Financing Programs offer low rates, customizable options, and no mileage restrictions. And we even make it easy to leverage your trade-in value when it's time to upgrade.

To get started, explore our available Lease and Financing Programs, or contact your local BMW Center to learn more.

9 Who backs BMW Financial Services?

BMW Financial Services is a subsidiary of BMW of North America, LLC (“BMW NA”).

10 How long can I finance a BMW?

We offer a variety of retail financing terms. Your BMW Center can help you find the financing product that best meets your needs.

11 Can you pay BMW Financial Services with a credit card?

While debit cards are acceptable, we cannot accept credit cards for regular monthly payments. To set up one time payments, recurring (EasyPay) payments, or to enroll in Paperless Statements, sign in to My BMW account or use the My BMW App.

12 Does a low credit score mean I can't lease a car?

BMW Financial Services looks for ways to help you get behind the wheel of a BMW with different leasing options. You can apply online, and your local BMW Center can provide assistance with the approval process.

13 How does BMW Financial Services work?

BMW Financial Services exists to help get you into the Ultimate Driving Machine® of your dreams with clear pricing, tailored lease and finance options, and personal service. You'll be guided to the right products and services by the people who know BMW best – and get access to exclusive benefits, offers, and events that take your BMW experience even further.

14 What balloon financing options does BMW Financial Services offer?

Get all the benefits and security of ownership with low monthly payments. BMW Financial Services offers two balloon financing options – BMW Select and BMW Owner's Choice – to get you behind the wheel. For more information, and to learn which option is right for you, contact your local BMW Center.

Subject to credit approval if applicable, and other requirements. State laws may vary. The final scheduled payment due under a BMW Select or BMW Owner's Choice balloon financing retail installment contract is a balloon payment and will be substantially larger than each of the other prior scheduled payments. BMW Select and BMW Owner's Choice balloon financing is a retail installment sales contract with a balloon payment. BMW Select balloon financing is not available in IL, NC, ND, NH, NV, PA, TX and WV. BMW Owner's Choice balloon financing is available to Illinois, Texas, and Georgia residents only. Financing provided to well-qualified customers financing their purchase of BMW vehicles from participating BMW Centers with assignment to BMW Financial Services NA, LLC or BMW Bank of North America. Final balloon payment amount depends on creditworthiness, contract terms, and estimated future market value of the financed vehicle at the end of the contract term. Changes may have been made to the financing program since the development of this website. Programs may change without notice. Please see your BMW Center for details.

PRIVACY: Please click here for the BMW Financial Services Privacy Statement (including state specific privacy statements and contact methods).
BMW Financial Services NA, LLC, NMLS #2738

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BMW FINANCIAL SERVICES

Access Your Account

LEASING & FINANCING

LEASING

FINANCING

PROTECTION & INSURANCE

BMW Ultimate Protection.

BMW Performance Insurance.

BMW CREDIT CARDS

Rewards for the driven.

EXCLUSIVE PROGRAMS

BMW College Graduate Program.

FREQUENTLY ASKED QUESTIONS ABOUT BMW FINANCIAL SERVICES

1

How do I contact BMW Financial Services?

2

How do I check my BMW Financial Services balance?

3

Does BMW negotiate lease buyout?

4

Is it difficult to get approved for a BMW Financial Services offer?

5

Should I pay off my car or buy out my lease?

6

Can I pay off my BMW Financial Services retail contract early?

7

Will BMW Financial Services defer payments?

8

What are the benefits of leasing a BMW?

9

Who backs BMW Financial Services?

10

How long can I finance a BMW?

The Ultimate Driving Machine^®

BMW FINANCIAL
SERVICES

BMW College Graduate
Program.