BMW of North America does not send or confirm personal information by email, including but not limited to: your name, address, passwords or financial information. If you receive an email from someone purporting to be BMW, or a division of BMW, such as the Security Department or Lottery Department, asking for this type of information, DO NOT RESPOND TO IT. It is most likely a fraudulent email, the sole and only purpose of which is to elicit your personal information. To be safe, we recommend you add the sender to your blocked email or SPAM email list.