Interior shot of a BMW driver interacting with BMW Connected Drive technology, with an overlay graphic showing Connected Drive icons connected with blue lines

ENHANCE YOUR
EXPERIENCE

Unify your drive and the digital world with BMW ConnectedDrive.

Q: Do I need BMW ConnectedDrive to use Apple CarPlay® or Android Auto™?

No, you don't need BMW ConnectedDrive to use Apple CarPlay ® or Android Auto™

Features At Home
Features While Driving
After The Drive
Manage My Services
How To Guides
FAQs

BMW ConnectedDrive brings your mobile devices, smart home technology, and BMW into one ecosystem. All controlled by you.

ALREADY AN OWNER? LOG IN NOW.

My BMW Garage

Woman on couch reading a book with a man looking at smartphone screen

FEATURES AT HOME

YOUR DRIVE STARTS HERE

Vehicle status. Trip advisories. Traffic alerts. Everything you need to plan a drive across town — or across country — can be done with time to spare with the digital services of BMW ConnectedDrive.

My BMW App

Check your vehicle status.

Stay updated on charging progress, tire pressure status, fuel and battery levels, and more. You can also lock, unlock, and locate your vehicle using Remote Services.

Navigate with ease.

My BMW App sends your destination directly to your BMW, locates points of interest (POIs), helps you find parking, and even checks the range of your electrified vehicle. When you start a route within the My BMW App, the app will automatically analyze the most efficient path and add the necessary charging stations to your route for your electric vehicle.

Control your EV Charging.

Simply enroll with Electrify America and Shell ReCharge with the My BMW App for easy access to Electrify America’s vast DC Fast Charging network, as well as the networks of Shell ReCharge, EVgo, ChargePoint, Blink, and EV Connect.

Learn More

Availability of features may differ by model.

A woman in a white jumpsuit holding up a smartphone to show the My BMW App in action

A driver and passenger enjoying their drive with the latest BMW software

BMW Remote Software Upgrade

Make sure your BMW's onboard systems are running the latest and greatest software. Remote Software Upgrade is a convenient, stress-free way to get the newest functions and features.

Learn More

Release Notes

Close up on a BMW owner using their My BMW App to precondition their vehicle

Preconditioning

Before you even start your journey, optimize your cabin temperature and prolong the life of your battery at the same time in your BMW i electric or plug-in hybrid electric vehicle.

A woman in a pastel pink dress and a companion in a fashionable black jumpsuit approaching their BMW after shopping

Digital Key Plus

With BMW Digital Key Plus technology, you can now use your compatible smartphone device as a key for your BMW, while enjoying maximum security and data protection. On some models, you can also share access with up to five friends or family members.

Download Guide

A BMW sedan drives past an idyllic forested meadow.

FEATURES WHILE DRIVING

DE-STRESS THE DRIVE

Enjoy every moment behind the wheel with BMW ConnectedDrive. When you're looking for more convenience, more peace of mind, or more fun, being connected truly sets you free.

Connect to convenience.

Integrated Navigation and Assistance Features

From instant traffic updates and parking information to concierge services and emergency assistance, BMW ConnectedDrive keeps you fully in control.

BMW Maps

Enjoy an entirely new cloud-based navigation experience, with faster route calculation, destination information, real-time updates, and intuitive search.

Explore

BMW Intelligent Personal Assistant

The voice-activated BMW Intelligent Personal Assistant learns your preferences, remembers destinations, and gets smarter with every interaction – all you need to do is say "Hey, BMW…." and speak your request.

Explore

Cinematic image of a BMW driving past a cityscape during a colorful sunset

Advanced Real-Time Traffic Information

Get up-to-date traffic reports, construction and accident alerts, and more that streamline your trip with live information.

Explore

BMW WiFi Hotspot Compatibility

Connect your mobile devices to your onboard hotspot for WiFi access on-the-go to send emails, surf the web, stream media, and so much more.

Download Guide

Head-up Display

This cockpit technology displays important information such as speed, navigation, and more directly on the windshield.

Explore

On-Street Parking Information

Take the stress out of parking with this innovative service, which helps find likely available spots and garages near your destination.

Explore

Personal eSIM

Turn your BMW into a driveable smartphone. Personal eSIM links your vehicle to your mobile network, optimizing your network and hotspot connections.

Download Guide

Connect to new experiences.

Add available upgrades to enhance your drive.

Looking for even more BMW features? BMW ConnectedDrive upgrades have you covered. High-tech parking, next-level safety, and pre-conditioning are just the beginning.

ALREADY AN OWNER? LOG IN NOW.

My BMW Garage

Traffic Camera Information

This service alerts you to traffic enforcement cameras.

Download Guide

Drive Recorder

Surround-view cameras record your daily drive and critical traffic situations, allowing for playback of footage up to 40 seconds.

Download Guide

Image of a person's hand holding a smartphone showcasing the MyBMW app

Remote Engine Start

Pre-condition your BMW with the touch of a button via remote start on the My BMW app.

Download Guide

Parking Assistant Professional

As you park your vehicle, this system allows better visualization and top-view images of detected spaces – so you can automatically maneuver into any spot.

Download Guide

Driving Assistant Plus

Experience the convenience of Driving Assistant Plus with automatically maintained speed, lane alignment, and distance from the vehicle ahead.

Download Guide

Learn more about BMW Driver Assistance

Adaptive M Suspension

Sensors control and automatically adapt to your driving style and road conditions in a fraction of a second.

Download Guide

IconicSounds Sport

Engine sounds are staged to match your driving, providing an all-encompassing sensory experience.

Download Guide

Welcome Light Animation

While approaching or leaving, your BMW interacts with you via an exterior light projection customizable to your liking, from relaxed “Adagio” mode, to a faster “Vivace” mode, to the most dynamic “Allegro” mode.

Download Guide

Watch Video

An over-the-shoulder shot of a woman playing video games on her BMW screen using her phone as a controller

Entertainment

Connect to video streaming and in-vehicle gaming systems in your BMW while it is stationary.

Download Guide

To find out which ConnectedDrive upgrades are available for your model, please visit the ConnectedDrive Store.

Check for Upgrades

A woman enjoys her BMW Digital Premium subscription as icons depicting the range of technology surround her in the cabin

CONNECT TO PREMIUM.

Elevate your drive with BMW Digital Premium.

Immerse yourself in a digital world. With just one subscription, Operating System 9 users can experience BMW Digital Premium, which provides smooth data streaming for enhanced BMW Maps navigation, extensive entertainment and apps, and extended functionality for the BMW Intelligent Personal Assistant, including additional My Modes options.

Download Info

Connect to safety.

Safety and Assistance Technology

There's no such thing as feeling too secure behind the wheel. BMW ConnectedDrive offers additional safety features to keep you prepared and protected from the unexpected.

BMW Assist eCall

Get the help you need in an emergency. The press of a button sends your location and information to a live response specialist.

BMW Roadside Assistance

Expert support and advice – any time, any day, and anywhere in the United States, Canada, and Puerto Rico.

Connect to fun.

Digital Entertainment Apps and Services

Bring your favorite streaming services, mobile apps, and more on the road with cross-platform compatibility and personalized entertainment options.

Interior image of BMW cockpit showing steering wheel, display, and gears

Compatible with your digital life.

Android Auto is a seamless, secure way to use your Android smartphone during a journey – whether it's staying connected to your messaging, enjoying music, or navigating your drive.

Download Guide

Apple CarPlay^® is the smarter, more secure way to use your iPhone in your car. Connect wirelessly to get directions, listen to music, make calls, and send and receive messages with Siri – so you can stay focused on the road.

Download Guide

Image of a driver in a BMW and two passengers enjoying personalized entertainment options, showcasing range of BMW ConnectedDrive features and services

More options means more fun.

BMW Connected Music with Spotify lets you curate the perfect soundtrack for your drive. Enjoy unlimited streaming of more than 50 million songs with your Spotify Premium account and listen to your favorite songs anytime, anywhere.

Download Guide

SiriusXM is standard on all new BMW vehicles. With the 12-month SiriusXM trial subscription*, you get the ultimate in entertainment to enjoy in your vehicle and on the Sirius XM app —including expertly curated ad-free music, Pandora stations, sports play-by-play, celebrity-hosted talk, news, comedy, Howard Stern, and more.

AFTER THE DRIVE

CONNECTED UPDATES

Keep tabs on your BMW, even when you're safely parked. BMW ConnectedDrive services monitor important data and details, making sure your vehicle is always up to date and ready to go.

Remote 3D View

View your vehicle in real-time in 3D perspective with Remote 3D View via the My BMW App. Observe your surroundings from a 360-degree view and capture images. This is ideal for monitoring your BMW in a dark or unfamiliar environment.

Automatic Map Updates

Familiar routes can change without notice – so the Automatic Map Update service keeps your BMW's navigation current automatically.

Remote Software Upgrade

Seamless and convenient, software upgrades can be downloaded over-the-air with Remote Software Upgrade. When connected to WiFi, upgrades can be downloaded on your smartphone via your My BMW App.

TeleService

With TeleService, your BMW's status and service needs are transmitted to your BMW Center, so a representative can call you to schedule an appointment.

MANAGE MY SERVICES

UNLOCK MORE FROM YOUR BMW

When you upgrade your BMW with ConnectedDrive, advanced navigation, safety tools, entertainment, and remote services are available to enhance your driving experience at any time.

Step 1

Log into My Garage and select your BMW.

Step 2

Review your current ConnectedDrive services.

Step 3

Browse additional features that may be available for your vehicle.

Step 4

Simply add services to your cart and check out to activate them.

Download the new My BMW App for effortless connectivity between your BMW and a compatible smartphone. New, convenient features and a smarter interface seamlessly integrates your BMW into your digital life.

Connect with us.

We're standing by to answer all your BMW ConnectedDrive questions. Contact us by email or phone today.

Email: customercare@bmwassist.com
Phone: 1-888-333-6118

HOW TO GUIDES

RESOURCES

Want the full details on all the great products and services of BMW ConnectedDrive? Browse through our library of guides, manuals, and more.

ConnectedDrive Information

Key Benefits

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Service Availability Matrix

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ConnectedDrive Terms

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3G Cellular Technology – Frequently Asked Questions

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ConnectedDrive Portal Get Started Guide

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BMW Purchasing Process Get Started Guide

Download Info

Navigation & Parking

Advanced Real-Time Traffic Information (ARTTI)

Download Info

On-Street Parking Information Get Started Guide

Download Info

Traffic Camera Information Get Started Guide

Download Info

Drive Recorder Get Started Guide

Download Info

Uneven Road Surface Get Started Guide

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eDrive Zones Get Started Guide

Download Info

Highway Assistant Get Started Guide

Download Info

BMW ConnectedDrive Upgrades

Driving Assistant Plus Get Started Guide

Download Info

Parking Assistant Professional Get Started Guide

Download Info

Adaptive M Suspension Get Started Guide

Download Info

IconicSounds Sport Get Started Guide

Download Info

Digital Premium Get Started Guide

Download Info

Welcome Light Get Started Guide

Download Info

Remote Engine Start Get Started Guide

Download Info

Entertainment Get Started Guide

Download Info

Personalization & Operation Systems

Personalization OS8 Get Started Guide

Download Info

BMW OS8.5 Overview Get Started Guide

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Personalization OS9 Get Started Guide

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Connections & WiFi

Personal eSIM Get Started Guide

Download Info

Apple CarPlay Get Started Guide

Download Info

Android Auto Get Started Guide

Download Info

WiFi Hotspot Get Started Guide

Download Info

BMW Connected Music Get Started Guide

Download Info

BMW Theater Screen Get Started Guide

Download Info

My BMW App

Remote 3D View Get Started Guide (PDF)

Download Info

Digital Key Get Started Guide (PDF)

Download Info

FAQS

FREQUENTLY ASKED QUESTIONS ABOUT BMW CONNECTED DRIVE

What is BMW ConnectedDrive?

BMW ConnectedDrive is a suite of seamlessly integrated digital services you can manage via My BMW Garage and customize through the BMW ConnectedDrive Store. It interfaces with devices like your smartphone, smart home devices, and other digital services to create a customized and convenient BMW digital experience. One exceptional feature that elevates BMW ConnectedDrive is the ability to upgrade remotely after purchase. You can browse available upgrades in the BMW ConnectedDrive Store and activate them either automatically or by yourself. Whether you want to add new driver assistance features, enhance cabin comfort, or get cutting-edge navigation features, ConnectedDrive lets your BMW evolve with you. To see what’s available for your specific BMW, log in to the BMW ConnectedDrive Store for details and pricing.

What are the benefits of BMW ConnectedDrive?

BMW ConnectedDrive aligns with smart technology to bring fully integrated, customized experiences to every drive. Remote upgrades allow for features ranging from Remote Engine Start to real-time traffic updates to complete My BMW app integration. You also get the benefit of enhanced safety features, voice control, and digital key use. No matter what you decide at the time of purchase, you can always manage or add features—a key benefit when global technology advances so quickly.

Do I have to pay for BMW ConnectedDrive?

The initial setup and basic features of BMW ConnectedDrive are complimentary, including the free My BMW app that allows you to interact with ConnectedDrive via your smartphone. There are additional subscription services available after your initial trial period, which may vary based on your specific vehicle.

What can you do with BMW ConnectedDrive?

BMW ConnectedDrive is capable of real-time traffic navigation, driver assistance, connectivity to your mobile device's apps and features, entertainment options, vehicle tasks like locking and unlocking, locating, and starting your vehicle with the BMW Digital Key. It also offers enhanced personalization options, including additional My Modes—a customized welcome light display and interior ambiance feature that allows you to set the stage every time you step into your BMW. BMW ConnectedDrive also informs you of vehicle status and maintenance needs, access to BMW Intelligent Emergency Call, and provides access to the My BMW App.

Is BMW ConnectedDrive the same as My BMW app?

BMW ConnectedDrive and the My BMW app interface with each other, but they are not the same. BMW ConnectedDrive is a digital platform that allows for an extensive portfolio of features, while the My BMW app is a smartphone app that allows access to some of those remote features, like vehicle locater, remote engine start, and BMW Digital Key.

Do I need BMW ConnectedDrive to use Apple CarPlay^® or Android Auto™?

No, you don't need BMW ConnectedDrive to use Apple CarPlay^® or Android Auto™

How do I activate BMW ConnectedDrive?

To activate BMW ConnectedDrive, first create a BMW ID, and then link your vehicle to that account. You will then activate your ConnectedDrive services and log in to your car.

How do I register for BMW ConnectedDrive?

To register for BMW ConnectedDrive, you need both a BMW ID and an active SIM card in your BMW. From there, you can register either via the My BMW app, or the My BMW Garage online portal.

How do I purchase BMW ConnectedDrive features?

To purchase BMW ConnectedDrive features, navigate to the ConnectedDrive Store within your BMW vehicle's menu, or through the My BMW app or website. Then select the service or upgrade you wish to purchase and confirm. You'll need to follow My BMW Garage prompts to add a credit card, accept Terms, and complete the transaction.

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ENHANCE YOUR
EXPERIENCE