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                                            Hours of Operation
                                            Monday - Thursday 9:00 AM - 9:00 PM ET
                                            Friday: 9:00 AM - 6:00 PM ET
                                            Our Address
                                            BMW of North America, LLC
                                            200 BMW Drive
                                            Woodcliff Lake, NJ 07677-7731

                                            Customer Relations

                                            For general inquiries and information regarding BMW's vehicles, services, products, and more.
                                            1-800-831-1117
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                                            BMW Genius Hotline

                                            Our Genius product specialists can assist with inquiries regarding BMW technology, features, functionalities, options, and specifications for the five (5) most recent vehicle model years.
                                            1-844-443-6487
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                                            BMWi Hotline

                                            Contact our specially trained team to inquire about BMW electric or plug-in hybrid vehicles.
                                            1-855-236-1025
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                                            BMW Financial Services

                                            For inquiries regarding products and services for New Vehicles, Certified Pre-Owned Vehicles, Personal Banking, or Credit Cards.
                                            1-800-578-5000
                                            Hours of Operation
                                            Monday - Thursday 9:00 AM - 9:00 PM ET
                                            Friday: 9:00 AM - 6:00 PM ET
                                            BMW Financial Services

                                            Fraud Warnings

                                            Learn how to identify fraudulent emails and communications purporting to be BMW, or a division of BMW.
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                                            BMW Key Replacement

                                            If you need assistance with a replacement key, please contact your BMW Center directly.
                                            California resident? Please call our 24-hour help line:
                                            1-888-575-5397
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                                            1-800-525-7417
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                                            FAQs

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                                            Error Reporting

                                            Report a Navigation Map Error

                                            While your BMW's navigation system is powered by a global leader in location data, errors may sometimes occur. To help maintain accuracy, please report any errors or corrections to Map Creator.
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