BMW Assist™ Safety, Convenience and Infotainment Services

BMW ConnectedDrive.
So connected, you're free.

BMW ConnectedDrive provides you with a suite of safety, convenience and infotainment services that add peace of mind and confidence throughout your day.

BMW ConnectedDrive intelligently integrates the driver, the vehicle and the environment. Included within ConnectedDrive is BMW Assistâ„¢, which uses advanced technology to bring the focused attention of a response specialist to your aid whenever needed. Combining an integrated wireless phone for communication and a Global Positioning System (GPS) satellite receiver to determine your vehicle's location, the BMW Assistâ„¢ system conveniently helps to deliver both occupant security and peace of mind. On suitably equipped 2007 through 2013 models and 2014 X6 Sports Activity Coupe, the BMW Assistâ„¢ Safety Plan is part of BMW ConnectedDrive, included at no cost for four years from your BMW's in-service date.

SPECIAL NOTE: After December 31, 2016, the on-board cellular technology used for delivering numerous BMW ConnectedDrive / BMW Assist features was no longer supported on most 2013 and earlier vehicles, 2014 X6, 2015 and earlier X1, and 2016 and earlier Z4 vehicles. Affected customers whose BMW Assist or ConnectedDrive contract is active past this date were contacted by BMW. If you believe your vehicle may be affected, please visit and enter the last 7 characters of your VIN. If you are affected, you will be guided through selecting your preferred offer. Customers must redeem an offer by September 30, 2017. After that date, offers will no longer be available for redemption.

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Click on the following topics to learn more about the services of BMW ConnectedDrive and to get information about subscribing to those innovative services.

Key Benefits
Terms & Conditions (2013 Models and earlier)
Terms & Conditions (2014 Models and later)

For further inquiries, please contact BMW Assistâ„¢ Customer Care at 1-888-333-6118 or, or visit your BMW center.