Contact Us

We always appreciate your comments.

Our address:
BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731

Customer Relations:

BMW Genius Hotline:
Our Genius team is exclusively dedicated to answering all of your new product questions.
1-844-4GENIUS (443-6487)

BMW i:
Our specially trained team is available to assist you with BMW i and BMW iPerformance vehicle inquiries.

BMW Financial Services
Contact BMW Financial Services at 1-800-578-5000 regarding their
products and services for New Vehicles, Certified Pre-Owned Vehicles,
Personal Banking or Credit Cards.
Contact BMW Financial Services

Email a BMW Representative
Contact a BMW Representative for questions or comments concerning BMW vehicles or other products and services.

BMW Key Replacement
If you need assistance with a replacement key, please contact your BMW Center directly.
Locate a dealer
California residents needing assistance with a replacement key, please call
1-888-575-5397 at any time.
Contact a representative for questions or comments regarding your experience at Your browsing experience will be best if you view the site using the latest versions of Chrome, Safari,
or Internet Explorer.

Request a Test Drive
Discover for yourself what makes a BMW so thrilling - visit your local
authorized BMW center for a test drive.
Request a test drive

Dealer Locator
Get your questions answered personally. See all that BMW has to offer at your local BMW center.
Locate a dealer

Fraud Warnings
Get more details about recent fradulent emails that you may have received.
Learn more

Report a Navigation Map Error
The navigation map in your vehicle is provided by HERE , a global leader in location data. To help maintain map freshness, map errors may be corrected or reported via the HERE Map Creator website.
Report an error

Safety Recall Information
You can find safety recall information on under the Owners section.
Safety Recalls