Contact Us

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Our address:
BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731

Customer Relations:

BMW Genius Hotline:
Our dedicated team to help answer all of your product related questions.
1-844-4GENIUS (443-6487)

BMW i Concierge:
Monday-Friday 9am-9pm EST

To request a BMW brochure or reach a BMW representative by telephone or email, select the appropriate link below.
BMW Key Replacement
If you need assistance with a replacement key, please contact your BMW Center directly.
Locate a dealer
California residents needing assistance with a replacement key, please call
1-888-575-5397 at any time.

Contact a BMW Representative
Contact a BMW Representative for questions or comments concerning BMW vehicles or other products and services.
Contact a BMW Representative

BMW Financial Services
Contact BMW Financial Services regarding their products and services for
New Vehicles, Certified Pre-Owned Vehicles, Personal Banking or Credit
Contact BMW Financial Services
Contact a representative for questions or comments regarding your experience at Your browsing experience will be best if you view the site using the latest versions of Chrome, Safari, or Internet Explorer.
Contact a Representative

Request a Test Drive
Discover for yourself what makes a BMW so thrilling - visit your local
authorized BMW center for a test drive.
Request a test drive

Dealer Locator
Get your questions answered personally. See all that BMW has to offer at your local BMW center.
Locate a dealer

Fraud Warning
Get more details about recent fradulent emails that you may have received.
Learn more

Safety Recall Information
You can find safety recall information on under the Owners section.
Safety Recalls

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