The Advanced Mobility Group** (AMG) technical support team works in conjunction with BMW Roadside Assistance helping drivers via phone with disablement or emergency roadside situations. Using telematics technology to read vehicle data and warning messages, calls and information dispatched to AMG are used to guide and advise drivers. Sometimes, it’s providing skilled advice over the phone. Other times, it may be recommending a service visit with the nearest BMW Center while ensuring the driver they can safely travel there without towing service assistance. And,at all times, AMG provides peace of mind.
* Subject to certain limitations and exclusions. See your Maintenance and Warranty booklet for details.
** The BMW Roadside agent will specify if technical support service is available.
*** A valid BMW ConnectedDrive subscriber agreement is required.