BMW Assist™ Safety, Convenience and Infotainment Services

BMW Assist-equipped 2007 through 2013 models and 2014 X6 Sports Activity Coupe can receive the BMW Assistâ„¢ Safety Plan for four years at no additional cost from your BMW's in-service date. Additionally, upgrading to the BMW Assistâ„¢ Convenience Plan further enhances the portfolio of available services.

SPECIAL NOTE: After December 31, 2016, the on-board cellular technology used for delivering numerous BMW ConnectedDrive / BMW Assist features was no longer be supported on most 2013 and earlier vehicles, 2014 X6, 2015 and earlier X1, and 2016 and earlier Z4 vehicles. Affected customers whose BMW Assist or ConnectedDrive contract is active past this date were contacted by BMW. If you believe your vehicle may be affected, please visit and enter the last 7 characters of your VIN. If you are affected, you will be guided through selecting your preferred offer. Customers must redeem an offer by September 30, 2017. After that date, offers will no longer be available for redemption.

BMW Assistâ„¢ Safety Plan
Your guardian on the road.

At BMW, the safety and security of the driver is always a top priority. BMW Assist™ provides safety services that connect you with our BMW Assist™ Response Center, any time, day or night. To initiate the service, just push the SOS button from within your vehicle. After a serious accident, a call is initiated automatically. The system then transmits your location and other vehicle data information to a response specialist who will help resolve your situation. BMW Assist™ also includes stolen vehicle recovery services, which could reduce your comprehensive insurance premium while increasing your peace of mind. And if you ever get locked out, door unlock service can be requested with just a toll-free call.

MyInfo allows you to send business listings and street addresses found in Google Maps™ directly to your BMW.

Click here for service availability information.

Select a service below to learn more.

Automatic Collision Notification
Emergency Request (SOS)
Enhanced Roadside Assistance
Accident Management
Stolen Vehicle Recovery
Door Unlock
Customer Relations
Advanced Real-Time Traffic Information (ARTTI)
Weather Icons in Navigation Map

BMW Assist™ Convenience Plan
Your travel companion.

Trust BMW Assist™ to help you with your busy life through the optional Convenience Plan, available to all Safety Plan subscribers for $199 per year of service. When you're on the road, our Convenience Plan services provide valuable information, offering a helping hand 24/7, whenever you need it.

To enroll in the BMW Assist™ Convenience Plan, please contact BMW Assist™ Customer Care at 1-888-333-6118.

Click here for service availability information.

Select a service below to learn more:

BMW Online
Critical Calling
Message Dictation

Click on the following topics to learn more about the services of BMW ConnectedDrive and to get information about subscribing to those innovative services.

Key Benefits
Terms & Conditions (2013 Models and earlier)

For further inquiries, please contact BMW Assist™ Customer Care at 1-888-333-6118 or, or visit your BMW center.